I washed my hands afterwards three times , I rinsed my eyes really well numerous times, However It's been two days and still are puffy Besides going to the doctor what else can I do ??

DEAR DR. DONOHUE: I have had shingles for five months now on the right side of my face. I am taking gabapentin for it. How long can I take this before becoming addicted to it?

- M.H.

DEAR DR. DONOHUE: I came down with shingles on my right shoulder and right breast Dec. 15, 2008. I still suffer from it. The pain is abominable. My doctor has had me try all sorts of medicines, but all they did was give me side effects. Please help.

- M.L.

ANSWER: Neither of you has shingles. You have postherpetic neuralgia, pain that lasts for more than three months after the shingles rash has disappeared.

Shingles is the rash and pain caused by the chickenpox virus that lives in the body's nerve cells from the time of infection until death.

The virus, most often at older ages, leaves the nerve cells and travels down the nerve to the skin, where it causes an outbreak of small blisters on red patches.

The rash goes away in at least four weeks. The pain of postherpetic neuralgia, however, can last for a year or more.

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